The following are some of the positive things that our customers had to say about us. Our goal is to provide sincere and helpful customer service, and provide industry leading products. It makes us happy to hear that we are accomplishing those goals.
We are absolutely thrilled with the new lift. It was installed on Saturday and now Hayden is able to get in and out of the house. He's over the moon.
The Freedom wheelchair lift has been a life saver for my dad. He can now get out of the house everyday in his wheelchair. We used to have to leave an extra 45 minutes early in order to get my father out of the house to get to his doctors appointment. The lift was affordable. My son and I installed it in less than a day.
It is also very simple and easy to use. The controls work very easily, no need to press hard, and that makes it great for people with disabilities. My mother has also used the lift on occasion
We are very happy with the lift you manufactured for us. We installed it in its own small building, in order to protect it from the weather so it will last for many years. The lift was necessary so my wife can access our property in her electric wheelchair and it has made her life better. So thank you.
We got the lift home on the Friday, unpacked it on the Saturday, then we started to assemble it at 8am on Sunday and by 4pm that day, it was operational. Everything went smoothly and my wife is tickled with it. We both have walkers, so we are very satisfied with it. Thank you to everyone.
Thank you for the lift it works excellent. Here’s a photo of my daughter using it, it’s easier than going up a ramp for her. Thank you.
My lift arrived safe and sound. I would like to thank you and the company for the excellant and fast service that I received. You have restored my faith in online shopping thanks again.
The Nashs' are thrilled at the changes made. Not only the convenience/opportunity to exit their home to accommodate medical appointments but additionally they now have the freedom to visit their gardens, which is healthfully as important.
Your representative was excellent. Sent me literature and quotes on the equipment I needed, making it much easier for my father in law to see exactly what he would be getting and what it would cost. Excellent communications. From the preordering to the delivery. This is the best customer service I have encountered for a long time. I would highly recommend Accessibility Professionals to anyone in the market for accessibility equipment. I will be installing a roll in shower in the near future. No question where I will be purchasing from.
It’s been a rewarding project as I used to do a lot of this sort of thing as a journeyman in the local paper mill. I was further impressed by this Canadian made unit...obviously done with Canadian pride. They even included a ratchet and necessary sockets which was a nice touch....don’t see that thoughtfulness much any more. The lift works great and does the job. Many thanks, Sharon for all your help.
Delivered as scheduled and without issue, installed and operating perfectly. One of the best purchases I have made...product quality and end use. Our lives have been made so much simpler and safer. Thanks, Kim for the sales support and patience at the front end of this business transaction.
From the first moment I contacted Accessibility Professional, Inc. to purchase a wheelchair lift right through this survey request, I have nothing but praise for the way my initial product inquiry and the order process was handled. Truly, as the name implies, this company is "professional".
I have been asked to talk about Accessibility's wheel chair lifts. I have installed a number of these lifts and are very satisfied with them. They are packed very well and very easy to assemble. When the order is placed it is very simple and to verify the unit you are ordering because of the picture they send shows Right , Left or straight through. In short I would recommend these units. All of my customers have been happy with the units also.
The lift is wonderful. My mom feels so independent because she can push the up and down buttons herself. It was easily installed and we love it.
Staff were very informative. Lift arrived even sooner than expected. Works great. Patty (ALS) is able to get out of the house independently for the first time in 1.5 years. Sor far so good. We had contractor for our remodel install it...I "sing your praises" to everyone in our group. In our small yard, a ramp woudl have consumed 1/2 of it. The lift makes us all happy!
Your firm not only provides the highest quality of assistance prior to the sale, but even subsequent to the sale. I was missing small part that had jiggled loose during the shipping process, and instead of hanving me deal with the manufacturer, your representative (Cindy) took care of everything with timely updates every step of the way.
We received our lift yesterday, and all was good. It was a pleasure doing business with you and your company. Very smooth transaction and purchase.
Hi I received the wheelchair lift at about 11:30 on Thursday. It was well packed. I was completely done installing the lift by 1:30 that same day. Very easy to follow instructions. We used it today for my father-in-law. My wife and her father and I are very happy with the lift and how easy it was to install and use. Thank you. Your company and this lift has made our lives much simpler. Thank you.
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